It is no longer news that clients of telecom giants, MTN have recently, experienced disturbances in USSD and some different services offered mutually by MTN and business banks attributable to conflicts between the two gatherings over commission and services charges. 

Because of the issues, MTN is exploring other digital payment platform stages for its clients to recharge their phones. As indicated by a report from Punch, these elective channels incorporate includes fintech like Flutterwave, Jumia Pay, OPay, Kuda, Carbon, and BillsnPay. 

MTN explore other options to enable users transact USSD powered services

The telecom giants in a proclamation on Saturday, April 3, 2021, gave by its Senior Manager, External Relations, Funso Aina, additionally said clients could carry out transactions by dialing *904# and *606#. 

What caused the issue?

The conflict started after MTN decreased the rate it transmits to the banks for each measure of broadcast appointment from 4.5% to 2.5%.

Because of this unexpected turn of events, the banks prevented the telecom firm from accessing the USSD platform on Friday, following a fight over the sharing of charges by the two sides. All banks in Nigeria, with the exception of Zenith Bank, had taken MTN off their foundation. 

Must Read: Cheapest MTN Tariff Plan For Calls a Low Call Rates

On Saturday, the media communications organization, MTN Nigeria declared select fintech channels for its clients to purchase broadcast appointments for their cell phones after business banks refused MTN endorsers of utilization of their channels. 

This fight is going on only fourteen days after, the public authority settled a previous USSD issue among Banks and telecoms bringing about Nigerians who utilize Unstructured Supplementary Service Data (USSD) paying a ?6.98 charge for each exchange. 

MTN’s position

MTN, in its assertion, said, “ will interest you to note that for the benefit of our customers who have been greatly inconvenienced by the service suspension, we now have alternative channels of accessing MTN services electronically.

Must Read: How To Check My MTN Phone Number [4 Methods]

Below is the list and links to access the various alternative platforms:

  • Barter By Flutterwave (app);
  • Jumia Pay (app);
  • OPay (app);
  • MTN Xtratime airtime loans (*606#);
  • Carbon (app);
  • Kuda (app);
  • BillsnPay (app and web);
  • myMTN Web
  • Momo agent *223#

The Apps can be downloaded from the Playstore and the Appstore.” 

MTN Nigeria has returned business banks’ bonus to 4.5% after Nigerian banking and correspondence controllers mediated in its question with Nigerian Banks.

This move by MTN validates the assertion made on Friday, by the Nigerian government that discussions to determine the question have “arrived at a high-level stage.” An assertion endorsed by MTN Chief Executive.

Must Read: MTN Data Plans, Internet Bundles Prices & Subscription Codes

Officer, Karl Toriola, and routed to the Chairman of Body of Banks’ CEOs, Herbert Wigwe on Saturday said: “While trying to determine the current USSD re-energize stalemate, given the intercession from our controllers, we thus concur that the banks return to business as usual of 4.5% commission.”

Notwithstanding, the banks and MTN Communications Nigeria Plc will sit to concur on different alternatives that will bring about the decrease in the expenses on sixth of April 2021.” 

One can recall.

Nairametrics had before explained that more than 77 million MTN supporters were disengaged from all financial channels by the business banks, because of conflicts over banks’ bonus which was diminished by the versatile organization services from a normal of 3.5% to 2.5%. 

The business banks, in previous composed correspondence with MTN, were accounted for to have requested an inversion to the old commission or they would impede MTN broadcast appointment re-energize benefits taking all things together with their channels.  

Every one of the business banks, with the exception of Zenith Bank which was directly affiliated to MTN, from that point banished MTN from their financial channels, leaving numerous MTN endorsers abandoned and disappointed as they couldn’t re-energize broadcast appointment through USSD and bank applications in the midst of the Easter festivals. 

The government has made attempt to weigh into the matter

Be that as it may, the Federal Government, through the Minister of Communications and Digital Economy, Isa Pantami, had swung into the matter and assured of a long-lasting solution to the issues, MTN Nigeria’s USSD codes are currently controlled by Flutterwave, others, as Banks blacklist services.

MTN  users felt the consequences of the face-off

MTN is the biggest media transmission administrator in the country, with around 77 million endorsers, making up about 45% of the absolute telecom piece of the overall industry in Nigeria.

This new fight with Nigerian banks left a large number of MTN endorsers abandoned and baffled as they could not recharge and carry out other services powered by USSD and bank applications in the midst of the Easter festivals.


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